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Privacy Policy
Nothing is more important to us than protecting the private information of our visitors. The West TN PBS website adheres to a strict policy for ensuring the privacy of you and your children's personally identifiable information (such as full name, address, e-mail address, telephone number, and/or other identifiable information) and preserving the integrity of this online medium.
Gathering and Use of Information
1. We will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis. The information gathered by West TN PBS falls into two categories:
• information voluntarily supplied by visitors to West TN PBS online
• tracking information routinely gathered as visitors navigate through our site
2. In order to participate in some activities, you might be asked to provide some personally identifiable information. This could be in connection with the following:
• contest or sweepstakes registration
• registration for sites or services which require subscription (such as e-mail newsletters)
• online membership (new, renewal, or additional gift)
• content submissions, community postings (i.e., forums or bulletin boards), comments and suggestions, or voting
3. West TN PBS will not willfully disclose your personal information to any third party without first receiving your permission.
4. We will always explain the extent of the use of your personal information at the time you are asked to provide it. If you do not want this information to be collected or used by us for these purposes, you can simply "opt out." Under certain circumstances, opting out may prevent your participation in activities for which personal information is needed, as in contests.
5. West TN PBS's server automatically collects and logs limited information about your computer's connection to the Internet when you visit our site. The information collected in these log files allows us to make our site more useful to our visitors. The access logs do not record your name, address, phone number, e-mail address, credit card number, or any other personally identifying information. To help make our site more responsive to the needs of our visitors, we invoke a standard feature found in browser software, called a "cookie," to assign each visitor a unique, random number, which is a sort of anonymous user ID that resides on your computer. The cookie doesn't actually identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself (through registration for example), we won't know who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie can't read data off your hard drive, and our cookie can't read the cookie files created by other sites. We use cookies to help us tailor our site to your needs—to deliver a better, more personalized service. We may use cookies to track the pages on our site visited by our users. We can build a better site if we know which pages our users are visiting and how often. You can refuse cookies by turning them off in your browser. However, some features of our site will not work properly if you refuse cookies.
For Parents and Caregivers
You have trusted us for many years to provide responsible and quality content for children. As we move towards a world linked by the Internet, this trust becomes even more important to you, and to us. We believe the following promises will improve the safety, value, and enjoyment of your child's visits to our site and our affiliated sites.
• We will not collect personally identifiable information from your child.
• If your child sends us an e-mail with a question or comment, or enters one of our contests, we will respond using his or her e-mail, but will not store it for future communications.
• If we know that your child is under the age of thirteen, we will collect your permission offline (by postal mail, fax, or phone) before we mail any prizes or share your child's personal information with anyone else.
• You can give consent and still say no to giving your child's information to a third party. You may revoke your consent at any time and have your child's information deleted.
• We will let you know about the need for a new consent form when our information practices change in a material way by sending a new notice and request for permission.
• If your child submits stories, artwork, comments, or anything else to us which is posted at our site, he or she will be identified only by first name, age and state, unless there has been an express grant of the right to provide additional identifying information.
• We will not post your child's e-mail address in conjunction with any of their submissions.
We also promise to help children—their families and communities—find the information they need to use the Internet safely and responsibly. Parents and caregivers can review personal information collected from their children. We will verify their identity in response to the request. Since we cannot be assured that links to outside sites follow our safety or privacy guidelines, we encourage adults and children to discuss these choices together. We are not responsible for the content or safety and privacy practices at any sites linked from our pages. We want to make this site a place where families can surf together, and where parents and caregivers are happy to have their children interact, learn, and play. If you have any comments or questions, we're happy to hear them. This is, after all, your site. If you have any questions or concerns regarding this policy, you can contact us by e-mail at info@westtnpbs.org, by telephone at 731-881-7561, or by writing to us at West TN PBS, P.O. Box 966, Martin, TN 38237.
By using this site, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to these terms and conditions, please do not use this site. You and your child's use of this site are conditioned on your having accepted these terms. You should check back to this policy frequently, since it is subject to change from time to time, and your continued use of the site is conditioned upon your acceptance of any modifications hereto.
Terms & Conditions of Website Donations
These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.
These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 5, ‘Monthly Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to donate you agree to be bound by these Terms and Conditions for that donation.
(1) The donation services
All payments through the Website are to be made by payment card.
Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider. By confirming that you wish to proceed with your donation you authorize us to request funds from your credit or debit card provider.
(2) Unauthorized card use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.
(3) Information from you
Before we can process a donation, you must provide us with (i) your name, address, and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.
When you submit your payment details, your payment data will be collected and processed securely by us.
We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.
(4) Refund policy
If you make an error in your donation, please contact us either by email at donor@westtnpbs.org, by phone at 731-881-7561 or by mail at 210 Hurt Street, Martin, TN 38238 within 14 days and a full refund will be made to you.
(5) Monthly donations
These Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a monthly donation. When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.
By confirming that you wish to proceed with a monthly donation you authorize us to request funds from your credit or debit card on the day of each month that you set.
To cancel your regular donation please contact us at donor@westtnpbs.org.
(6) General
We reserve the right to amend these Donation Payment Terms and Conditions at any time.
These Donation Payment Terms and Conditions are governed by US law and are subject to the exclusive jurisdiction of the US courts.
Terms & Conditions for SMS/MMS Communications
- By providing your mobile information you agree to receive text messages and opt-in to the service. You will receive informational text messages from WLJT-TV 11 West TN PBS.
- To opt out of future messages, text STOP at any time. After you send the SMS/MMS message STOP, you will receive a confirmation SMS/MMS message that you have been unsubscribed and will no longer receive SMS/MMS messages from us.
- If you are experiencing issues with the messaging program, call 731-881-7561 or email donor@westtnpbs.org for support.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages you receive or send. The number of messages you receive may vary in frequency. If you have any questions about your text plan or data plan, contact your wireless provider.
- For all questions about the services provided, you can call 731-881-7561 or email donor@westtnpbs.org.
Privacy Policy for SMS/MMS Communications
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties. Text STOP to unsubscribe at any time.
Closed Captioning
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